The power of partnerships
In 2005 when Fletcher Forests closed their Rotorua operations the IT department was disbanded. Two of the key personnel of that division Kane Vanner and Mark Wilkinson decided to take the opportunity to form their own IT company. The desire to remain in the area and continue their passion of providing IT support was the driving influence in creating ITCO.
Red Stag created the opportunity
Red Stag was ITCO’s very first client and given that ITCO knew the timber industry well, and were very highly skilled computer experts, a partnership was quickly formed. ITCO became Red Stag’s IT provider, giving 24/7 support to their network and computer needs. As Red Stag has grown so has ITCO and both have developed a very reliable modern computer network, which has been a vital part in Red Stag’s development.
The team has grown
As the demands of Red Stag and other corporate clients grew ITCO engaged many highly skilled computer technicians to undertake server maintenance and IT support.
The skill base in this new IT company grew with many of the staff bringing years of experience from major companies like HP, AT&T & Datacom.
Today ITCO employ 15 team members and although they have stayed under the radar they provide IT support to many of the large companies in the Rotorua region.
Their success has been fixed price support contracts.
ITCO knew from the start that most companies wanted to lock down and control their costs especially computer network costs. ITCO have specialised in providing a fixed cost IT support programme which has worked very well for both parties. The real benefit has been developing a highly skilled team to make sure work was of the highest standard to reduce time wasting repairs. Reliability and consistent performance has been their number one goal. They have built a reputation of being experts in server maintenance and network stability.
Expanding Horizons
Being a forward thinking team the guys could see the benefits of cloud based systems. It so happened that when they took over the space left behind by Fletcher Forests they inherited their purpose built Data Centre. This data centre has been transformed into Rotorua’s most modern and up to date cloud based computer facility.
The team knew they could reduce client costs if they housed the clients servers in this data centre and monitored them 24/7. They then realised there was no need for the clients to actually own the servers and in fact they could build super servers to support many clients.
ZOOMCloud was born
The team have built and refined the ultimate business server in the cloud. Businesses get to enjoy the very best in today’s software without all the hassle of purchasing and maintaining servers.
ZOOMCloud is sold on a per user per month basis and works well for the smallest of businesses, say one person, to large corporations with many hundreds of users.
The benefits are real and provide clients with reduced IT costs and better performance, adding to the productivity of the clients company.
The flexibility of the cloud is driving productivity and smart companies are shifting their systems into products like ZOOMCloud.
Rotorua can be proud to have a company like ITCO based here
They are leaders in their field and have developed an amazing service for local businesses. Their goal now is to not only expand and grow their Rotorua services business, but to take their ZOOMcloud service to the rest of NZ and off shore. In fact they already have clients in Australia and Fiji using ZOOMCLoud. They are building a reputation of delivering a very high end product that is world class from their Data Centre right here in Rotorua.
The Christchurch Influence
The Christchurch earthquakes were a tragic piece of New Zealand history. But from these events came great learning, including in the area of IT, and the importance of backups and access to systems. In May of this year, ITCO officially established its Auckland server installation providing geographic independence for its ZOOMCloud servers, and assurance for its customers that their data is safe and secure inside and outside of Rotorua,
Fibre is driving speed and performance
With the advent of the fibre network the performance and reliability of ZOOMCloud is such that it more than often it out performs site based sever networks. It is driving costs down and giving businesses the tools to drive real productivity gains.
ITCO wish to thank Red Stag and wish them all the best in continuing as a leader in NZ’s Timber industry
ITCO has benefited from the growth of Red Stag and in turn we have been proud to be part of an energetic team that have embraced new technologies and computer systems. The future looks bright for both companies and we truly appreciate the partnership.
